Privacy policy

Privacy policy

Privacy Policy and personal data protection

  1. QUOTH Dominika Jochymska, ul. Wita Stwosza 2/1, 41-506 Chorzów, Tax ID No: 627 233 24 52 is the Data Administrator in the Shop.

  2. You can contact the Online Shop via e-mail at office@ravencloth.com or by phone at 579-981-591.

  3. The Shop uses technical and organizational measures for the purpose of protecting the privacy of its Users.

  4. The Shop shall ensure that the level of protection of the personal data it processes is appropriate to possible threats and the category of data being processed. In particular, the Shop shall protect data from being shared with unauthorized persons, theft, unauthorized processing, damage or destruction.

  5. The Shop enables Users to control what personal data is being processed and to whom it can be transferred, and maintains a list of persons authorized to process data.

  6. By making an account on the Shop’s website or by placing an order, Users give their separate, express consent to their personal data being processed. In other cases, it shall be permissible for the Shop to process data when it is required to perform rights or obligations arising from an agreement or for the purpose of legitimate interest pursued by the Shop.

  7. The Shop maintains a set of personal data designated “Set of Personal Data processed by the Shop”. The set contains the following data: names, surnames, addresses, contact data (phone, e-mail), IP addresses, Tax ID numbers. The above information shall be given or shared by Users at the time of registration or placing an order without registering at the Shop’s website.

  8. Data shared by Users shall be used for the following purposes:
    a) proper fulfilment by the Shop of obligations arising from agreements (handling orders),
    b) proper carrying out of other actions necessary to perform agreements (booking, contacting customers),
    c) pursuing legitimate interests, i.e. business activity claims.

  9. The Administrator shall have the right to disclose personal data to authorized entities exclusively, pursuant to the relevant provisions of law and the provisions of the Terms of Use.

  10. Personal data and information contained in forms shall be used by the Administrator to conclude, alter and terminate agreements with Customers, and to ensure the highest quality of services offered. For this purpose, the Administrator Shall process the following data: names and surnames, e-mail addresses, phone numbers, tax ID numbers.

  11. Sharing this data shall be voluntary. Customers shall have the right to alter, delete, transfer, restrict or protest against the processing of data.

  12. Data shall be used for the purpose of concluding agreements, complaints, terminating agreements, for as long as the User uses the Shop. Data shall be archived for 5 years from the moment of placing the first order, pursuant to the above-mentioned right to be forgotten, i.e. to data deletion. Customers can demand that their data be deleted by e-mail. The administrator shall then delete the data from the database without delay.

  13. At the User’s request, the Shop shall inform him or her about his or her rights. This information may be given in written form.

  14. Upon the User’s consent, personal data may be shared with third parties if such sharing is justified by the nature of the service, and provided that its purpose is to enable the Shop to properly carry out its tasks.

  15. Electronic communication between the User’s hardware and the Shop during personal data collection shall be encrypted (SSL). Databases shall be secured against unauthorized access by third parties.

  16. Users have the right to file a complaint with a supervisory authority – Urząd Ochrony Danych Osobowych UODO (Personal Data Protection Authority) ul. Stawki 2, 00-193 Warszawa.

Privacy Policy – COOKIE files

This document constitutes an integral part of the Terms of Use, and applies to the browsing of the contents of www.ravencloth.com exclusively.

The address of the website is www.ravencloth.com, and it is administered by: QUOTH Dominika Jochymska, ul. Wita Stwosza 2/1, 41-506 Chorzów, Tax ID No: 627 233 24 52
e-mail:office@ravencloth.com, phone: 579-981-591, which ensures that the privacy of Users is protected. The purpose of information collected using cookie files is to help administer the Website.

What are cookies?

Cookie files – short text files containing IT data, used for browsing Website contents, and which are stored on the User’s end device (e.g. PC). Cookie files used by www.ravencloth.com are not used for collecting the personal data of Users. Users can decide whether they agree to the use cookies on their Devices.

Be advised that website traffic is monitored by Google Analytics. The purpose of this is to collect data regarding Website use and popularity. By browsing the Administrator’s Website, the User consents to his or her data being analyzed by Google Analytics for the purpose specified herein.

Types and purposes of cookie files used by www.ravencloth.com

SESSION COOKIES: stored temporarily and deleted automatically after a certain time period or after shutting down the website or browser. Purpose: improving website navigation, among others.

PERSISTENT COOKIES: remain stored on the End Device for a specific period or until deleted by the User. Purpose: storing information regarding whether a user is new or returning, and whether he or she has used the Website via a Partner.

THIRD-PARTY COOKIES: cookie files from partnered websites, e.g. Facebook, Google, Google Analytics. Purpose: maintaining statistics, analyzing online behavior and consumer preferences.

How to enable/disable cookies?

Users may change their browser settings at any time, but every browser has its own method of changing settings. Web browsers frequently enable storing cookies on end devices by default.
Be advised that disabling cookies may impact the functionality of the Website.

How are data processed?

www.ravencloth.com processes data which have been voluntarily shared by Users for the purpose of receiving news about the Website. The Administrator shall store the data in a secure manner, and shall not share them with third parties.

Users have the right to view their data and to request that their data be deleted or corrected by sending an appropriate e-mail.

Redirecting to other websites

www.ravencloth.com contains links to other websites. When opening a new website, Users should read its privacy and cookie policy. The Administrator of www.ravencloth.com shall not be responsible for the privacy and cookie policy of these websites.

Change history

In the case of changes to the currently binding privacy and cookie policy, this section shall be amended accordingly.